Countries based on specific commodity trade

Distributor	East Bridge Co., Ltd.
Name of the General Manager	Le Minh Thanh
post code	110-0005
address	8th floor, Imasu Sunny Building, 1-11-9 Ueno, Taito-ku, Tokyo
Explanation of charges other than the product price	Shipping costs (864 yen nationwide) are to be borne by the customer. However, please note that shipping costs are different if you pick up the item at the airport. (We cannot ship to Okinawa or remote islands.) In addition, the customer is also responsible for the shipping costs for return shipping. All consumption taxes are included in the product price (tax-inclusive price).
Application expiration date	We cannot accept cancellations after the product has been shipped. If you wish to cancel, please contact us (by email or phone) at least 5 business days before the start date of use to confirm that we have accepted your cancellation. In addition, you can shorten the period of use, but the amount cannot be changed. If you wish to extend the period, please contact us by email or phone.
Payment Method	For individuals: Credit card payment only For corporations: Credit card payment and bank transfer are also possible (prepayment required)
Payment Deadline	Bank transfer: Please transfer the amount to the account specified by our store at least 5 days before the date of use. If necessary, we will issue an invoice. We apologize for the inconvenience, but we ask that you cover the bank transfer fee. [Bank transfer account] Mizuho Bank, Nishinoda Branch, Regular deposit account 1273441 Name: East Bridge Co., Ltd.
Delivery time	In-stock items will be shipped within 2 business days after your order is confirmed. If the item is out of stock, we will contact you separately.
Return deadline	Please ship the item back on the last day of your usage period. *The return date will be the last day of use. In the case of a defective item or a mistaken product by our company, please contact us by phone or email within 2 days of arrival, and return the item within 3 days of arrival. Please note that we cannot accept returns or exchanges for items that have been received more than 3 days ago.
Return Shipping Fee	All costs except for return shipping charges due to reasons attributable to us will be borne by the customer.
defective product	In the case of “defective products or our mistaken products”, we will bear the cost. If there is any damage during delivery, please contact us within 2 days after arrival. We will send you a new product as soon as possible, at our own expense.
telephone number	Japanese rental WIFI: 03-6854-6936 Main number: 03-5812-8321 Osaka: 06-6371-6856 Public email address customer@eastbridge.co.jp

		We know business can get chaotic, that’s where we come in. We’re focused on bringing that much-needed balance to your business.		
	

Call us : 03 5812 8321